Return Policy
We will accept returns of any product for a period of 30 days from the date of Invoice.
We will provide a refund of the full price minus the shipping and handling costs.
We will replace any defective product with an equal unit, for 90 days

Order Processing and shipping
Our efficient processing system enables us to ship most of the orders the same day or within one business day. Delays to the above are expected for weekend orders. We ship Monday through Friday.

We use the services of premium carriers (UPS, FedEx, USPS). Our delivery options are Ground, 2nd day Air, 3 days Select, Overnight and international. All of our products are always in stock (unless specifically noted).

All deliveries are insured and guaranteed against loss, theft and damage. If you should experience any freight damage, please submit a request.

Payment Policy

Credit Cards
ScanShell Store accepts VISA, MasterCard, American Express and Discover. Current billing address and phone information must be included with every order. Billing information must be verifiable with the issuing bank. If this information cannot be verified with the bank, the order will be cancelled.

Credit Card Security
Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases.

Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.

Sales Tax
Sales tax applies for orders that are shipped to the state of California. No additional charges will be applied to the listed prices except for the shipping and handling costs for orders not shipped to California. On international orders, additional taxes or duties may be charged for some countries by FedEx or local authorities, which are at the customer responsibility.

Shipping Policy
We use the services of premium carriers (UPS, FedEx, USPS). Our delivery options are Ground, 2nd day Air, 3 days Select, Overnight and international. All of our products are always in stock (unless specifically noted). Delivery times are stated in business days, and do not include order processing times. Ground: 5-7 business days (not counting shipping day) 2nd day Air: 2 business days (not counting shipping day) 3 days Select 3 business days (not counting shipping day) Overnight: Next day for orders accepted Monday through Thursday before 11:00AM PST Overnight orders accepted after 11:00AM pacific time will be shipped on the next day Overnight Orders Accepted on Friday before 11:00AM, will be delivered on Monday International: FedEx International priority 4-5 business days.

Insurance
All deliveries are insured and guaranteed against loss, theft and damage. If you should experience any freight damage, please submit a request.

Overdue
Deliveries can be expected by combining order processing time and shipping time.

Order Processing Time
Our efficient processing system enables us to ship most of the orders the same day or within one business day. Delays to the above are expected for weekend orders. We ship Monday through Friday.

Destinations and International Orders
We ship to the continental United States. In addition, we ship to almost every country in the world.

Billing to an International Address
Your billing information must be the same as listed for you by your credit card provider. We accept foreign billing addresses, but we may require (in rare cases) additional documentation prior to shipping your first order. We may ask to have a faxed copy of your passport or drivers license, along with a copy of either your credit card billing statement, or a copy of the credit card you will be using.

International Shipping Method
We use FedEx International Priority. For some countries additional taxes or duties may be charged by FedEx or local authorities and are the responsibility of the customer.